ZionTech offers support for solutions implemented by us beyond the warranty period. This support can take the form of break-fix support, periodic review and assessment of operational systems and operations support. Additionally, as a Managed Services Provider we offer services for existing IAM implementations – regardless of who did the implementation.
Our remote operations support model, complemented with our Micro View product, provides expert services when required.
Our staff augmentation model provides skilled technical resources to augment your internal team as and when you need.
In addition to operations/production support we offer ad-hoc, on-demand support to assist you in addressing ongoing enhancement of your implementation. Demand the support you need when you need it!
ZionTech can takeover complete ownership of operations/production support based on your technical and business needs. With SLAs (Service Level Agreements) to cover the needs of the most demanding customers you are guaranteed cost effective and superior service.
We offer both on-site and remote corporate training on IAM technologies. This training is customized to the products and solutions implemented at your site. Contact us today and find out how we can help.
