Manual today. 30% automated in year one. 80% by year three.

The AI transition plan for IT teams of 200–1,000 employees. One platform, one team that runs it with you, one monthly price that stays flat while the AI share goes up.

Every IT leader is being asked the same question this year: “What’s our AI plan?”

Three pressures land on your desk at once. Nothing you have answers all three with one decision.

The board is asking

Leadership wants to know how AI changes operations. IT is the first place they look, and “we bought a chatbot” is not an answer.

No headcount is coming

A 2–20 person team supporting hundreds of employees. Requests, onboarding and access eat the week, and nobody notices the work.

Access and audit pressure

Customers, insurers and auditors want to know who has access to what. Today, not after a weekend of spreadsheets.

Sell the transition to your board, not a leap

We start where you are, put IT operations into one platform, and hand more of the work to AI agents each year on a schedule we agree together. Humans stay in the loop at every stage.

Year 1
30%

Assisted

  • Every IT, HR and access request in one place
  • Onboarding and offboarding run as automated checklists
  • AI handles intake, routing and first-line answers
  • Humans review every AI action
Goal: all core processes documented and one full audit passed.
Year 2
60%

Supervised

  • AI runs the full joiner, mover and leaver cycle
  • Access reviews generated every quarter
  • First-line support resolved without a ticket
  • Humans approve exceptions and set policy
Goal: IT headcount flat while the company grows.
Year 3
80%+

Autonomous, governed

  • IT runs on policy, not on people’s memory
  • Evidence for any audit available on demand
  • Your team designs and governs; agents execute
  • Wavity keeps every agent trained and accountable
Goal: an IT operation that scales without adding people.

Manual today. 30% automated in year one. 80% by year three.

The AI transition plan for IT teams of 200–1,000 employees. One platform, one team that runs it with you, one monthly price that stays flat while the AI share goes up.

0%of IT work run by AI
Where most teams are now
AI agents handle
    Your people handle

      Targets are set jointly against your baseline in the first 30 days. You move to the next phase only when the current one is met.

      Every IT leader is being asked the same question this year: “What’s our AI plan?”

      Three pressures land on your desk at once. Nothing you have answers all three with one decision.

      The board is asking

      Leadership wants to know how AI changes operations. IT is the first place they look, and “we bought a chatbot” is not an answer.

      No headcount is coming

      A 2–20 person team supporting hundreds of employees. Requests, onboarding and access eat the week, and nobody notices the work.

      Access and audit pressure

      Customers, insurers and auditors want to know who has access to what. Today, not after a weekend of spreadsheets.

      Sell the transition to your board, not a leap

      We start where you are, put IT operations into one platform, and hand more of the work to AI agents each year on a schedule we agree together. Humans stay in the loop at every stage.

      Year 1
      30%

      Assisted

      • Every IT, HR and access request in one place
      • Onboarding and offboarding run as automated checklists
      • AI handles intake, routing and first-line answers
      • Humans review every AI action

      Goal: all core processes documented and one full audit passed.

      Year 2
      60%

      Supervised

      • AI runs the full joiner, mover and leaver cycle
      • Access reviews generated every quarter
      • First-line support resolved without a ticket
      • Humans approve exceptions and set policy

      Goal: IT headcount flat while the company grows.

      Year 3
      80%+

      Autonomous, governed

      • IT runs on policy, not on people’s memory
      • Evidence for any audit available on demand
      • Your team designs and governs; agents execute
      • Ziontech keeps every agent trained and accountable

      Goal: an IT operation that scales without adding people.

      Think of it as ServiceNow for companies that will never run ServiceNow

      The same class of platform: service desk, workflows, access, assets, HR. Without the 40 modules, the six-month project or the admin team you’d have to hire to keep it alive.

      Enterprise stacks were built for 5,000 seats. Point tools leave gaps between them and no evidence trail. “All AI on day one” is something no security team will sign off on. Ziontech is the middle path: enterprise-class capability, sized for you, run for you, and moved to AI on a schedule you control.

      What you getEnterprise stackZiontech
      Service desk, workflows, access, assets, HRYesYes
      Time to live6–12 monthsWeeks
      Admin team requiredDedicatedNone, we run it
      PricingPer moduleOne price, per employee
      AI roadmap with human oversightBring your ownBuilt in, staged

      AI agents with actual jobs, supervised by your people and ours

      Every action explainable. Every decision reviewable. Every agent trained by our team, not by you.

      O

      Onboarding agent

      Reads the HR record, creates accounts, assigns apps, orders the laptop, checks in on day three.

      X

      Offboarding agent

      Watches for the termination event, revokes everything, produces the evidence, tells the manager it’s done.

      A

      Access agent

      Takes the request in Slack or Teams, checks policy, gets approval, grants and logs it, flags anything unusual.

      R

      Audit agent

      Keeps access reviews running every quarter and hands you the export before the auditor asks.

      S

      Service agent

      Answers the “how do I” questions, resets, unlocks, and escalates only what needs a human.

      H

      Your team, with Ziontech’s

      Set policy, approve exceptions, train the agents, own the outcome. You stop being the help desk and start running an operation.

      A scorecard you can show your board every quarter

      We report against it, and you move to the next phase only when the numbers are met.

      MetricTodayYear 1Year 2Year 3
      Share of IT work handled by AI~0%30%60%80%+
      Time to fully onboard a new hire3–5 days1 daySame daySame day
      Time to revoke all access on exitDays, or unknownUnder 4 hoursUnder 1 hourMinutes
      Tickets needing a human touch100%70%40%Under 20%
      Audit prep for an access reviewWeeksDaysHoursOn demand
      Monthly costTools plus a hireOne priceSame or lessSame or less

      Targets are illustrative. Yours are set against your baseline in the first 30 days.

      Every year we automate more. You pay the same or less.

      One monthly price, per employee. It includes:

      • The Ziontech platform: service desk, onboarding and offboarding, access requests and reviews, asset and HR workflows
      • A named Ziontech team that sets it up, runs it with you and trains the agents
      • Connectors to Microsoft 365 or Google Workspace, your identity provider, HRIS and core SaaS apps
      • Quarterly scorecard reviews and phase gates
      • A defined SLA and a named accountable owner

      Built for the IT leader with 200–1,000 employees and no headcount coming

      If any of these sound like this quarter, the working session is worth 45 minutes.

      You’re asked to do more with the same team

      Requests, onboarding and access are eating your week.

      You’ve been asked for an AI plan

      You need one that is real, staged and safe enough to show a board.

      A customer or auditor is asking about access

      SOC 2, ISO 27001, cyber-insurance, security questionnaires, with a date attached.

      Your MSP does break/fix and nothing else

      No workflow, no access control, no evidence. You need an operating partner.

      Book a 45-minute working session

      Not a demo. You leave with your baseline and your Year 1 plan.

      1. Baseline your scorecardWe measure your Today column together: onboarding time, revoke time, human-touched tickets, audit prep.
      2. Watch a full offboarding, end to endThe offboarding agent runs a termination live, with the evidence file at the end.
      3. Leave with your Year 1 planThe 30% we automate first, the connectors we need, and the price.